Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!
4.5

17,880 Reviews Collected Since 2015

5
 
14,835 (83%)
4
 
1,854 (10%)
3
 
420 (2%)
2
 
594 (3%)
1
 
177 (1%)
joseph Lagos, Lagos, NG
   
Apr/18/2026 (Today)
Customer did not leave a comment
michelle c Asheboro, US
   
Apr/17/2026 (Yesterday)
Exceptional customer service!
darylynn k US
   
Apr/16/2026 (2 days ago)
Customer did not leave a comment
kat US
   
Apr/16/2026 (2 days ago)
Customer did not leave a comment
summer Milton, Florida, US
   
Apr/16/2026 (2 days ago)
Answered my questions clearly so I felt confident booking. Part of why I keep coming back here. :)
amy CA
   
Apr/14/2026 (4 days ago)
Very helpful. Went above and beyond to help answer my question. Excellent customer service
doris j Amarillo, Texas, US
   
Apr/13/2026 (5 days ago)
Customer did not leave a comment
donna z US
   
Apr/12/2026 (6 days ago)
Customer did not leave a comment
dominika US
   
Apr/10/2026 (8 days ago)
Great and fast chat. But I don’t like that you don’t offer the royalton blue waters from Falmouth excursion anymore.
joe Winnipeg, Manitoba, CA
   
Apr/9/2026 (9 days ago)
Customer did not leave a comment
amy j Granbury, Texas, US
   
Apr/9/2026 (9 days ago)
She was as helpful as she could be which is not helpful as she could not do what I Was needing
debbie b US
   
Apr/9/2026 (9 days ago)
Customer did not leave a comment
chris Listowel, Ontario, CA
   
Apr/8/2026 (10 days ago)
Customer did not leave a comment
sally b Colorado Springs, US
   
Apr/8/2026 (10 days ago)
quick & easy
heather Bartlesville, US
   
Apr/7/2026 (11 days ago)
Customer did not leave a comment
maria s Copenhagen, DK
   
Apr/7/2026 (11 days ago)
Customer did not leave a comment
amy e CA
   
Apr/6/2026 (12 days ago)
Customer did not leave a comment
nikki l US
   
Apr/6/2026 (12 days ago)
Customer did not leave a comment
amy l Monmouth, Oregon, US
   
Apr/4/2026 (14 days ago)
Customer did not leave a comment
susie US
   
Apr/2/2026 (16 days ago)
Customer did not leave a comment
lynn US
   
Apr/2/2026 (16 days ago)
Customer did not leave a comment
teena q US
   
Apr/2/2026 (16 days ago)
Chat was geared very helpful
sally US
   
Apr/1/2026 (17 days ago)
Customer did not leave a comment
michael b Jefferson, Georgia, US
   
Apr/1/2026 (17 days ago)
Customer did not leave a comment
maria s US
   
Mar/31/2026 (18 days ago)
Customer did not leave a comment
john b US
   
Mar/30/2026 (19 days ago)
Easy to get the thing I wanted to do, done!
claudia US
   
Mar/30/2026 (19 days ago)
Customer did not leave a comment
chris Hanover, Ontario, CA
   
Mar/30/2026 (19 days ago)
Customer did not leave a comment
sherri Chicago, Illinois, US
   
Mar/27/2026 (22 days ago)
Customer did not leave a comment
maureen Kingsland, Georgia, US
   
Mar/27/2026 (22 days ago)
Customer did not leave a comment
kristyn US
   
Mar/27/2026 (22 days ago)
Customer did not leave a comment
norbert New York, New York, US
   
Mar/27/2026 (22 days ago)
Customer did not leave a comment
paula a League City, Texas, US
   
Mar/27/2026 (22 days ago)
easy to understand English, answered questions directly
chase McKinney, Texas, US
   
Mar/24/2026 (25 days ago)
Great information
stephanie n Houston, Texas, US
   
Mar/24/2026 (25 days ago)
Customer did not leave a comment
jennifer l Gulfport, Mississippi, US
   
Mar/24/2026 (25 days ago)
Super helpful and friendly! Highly recommend!
jessica b Sylva, North Carolina, US
   
Mar/24/2026 (25 days ago)
Customer did not leave a comment
jennifer l US
   
Mar/24/2026 (25 days ago)
Customer did not leave a comment
hope US
   
Mar/23/2026 (26 days ago)
Customer did not leave a comment
rob US
   
Mar/21/2026 (28 days ago)
she answered my question very promptly, and accurately
andrew Miami, Florida, US
   
Mar/20/2026 (29 days ago)
Customer did not leave a comment
toni US
   
Mar/19/2026 (30 days ago)
Customer did not leave a comment
christina Livermore, Kentucky, US
   
Mar/19/2026 (30 days ago)
Customer did not leave a comment
chrissy t US
   
Mar/18/2026 (31 days ago)
Customer did not leave a comment
richard s US
   
Mar/16/2026 (33 days ago)
Tania took great care of me
terri o US
   
Mar/16/2026 (33 days ago)
Customer did not leave a comment
jennifer b Mooresville, US
   
Mar/15/2026 (34 days ago)
Customer did not leave a comment
misty Pikeville, Kentucky, US
   
Mar/14/2026 (35 days ago)
Customer did not leave a comment
harriett s Reston, Virginia, US
   
Mar/14/2026 (35 days ago)
Customer did not leave a comment
isaiah t Miami, Florida, US
   
Mar/13/2026 (36 days ago)
Customer did not leave a comment
jay US
   
Mar/12/2026 (37 days ago)
Customer did not leave a comment
karl Apia, Tuamasaga, WS
   
Mar/11/2026 (38 days ago)
Customer did not leave a comment
fan f Texas, US
   
Mar/11/2026 (38 days ago)
Customer did not leave a comment
steven v US
   
Mar/11/2026 (38 days ago)
Got my questions answered quickly
lindsey Zephyrhills, Florida, US
   
Mar/10/2026 (39 days ago)
Customer did not leave a comment
paul w Bristol, GB
   
Mar/10/2026 (39 days ago)
They didn't initially comprehend our needs / requirements. and propose the solution I had to come up with
jalayna US
   
Mar/9/2026 (40 days ago)
Customer did not leave a comment
melissa Little Rock, Arkansas, US
   
Mar/9/2026 (40 days ago)
Customer did not leave a comment
paul w Bristol, GB
   
Mar/8/2026 (41 days ago)
Customer did not leave a comment
virginia r Hutchinson, Kansas, US
   
Mar/7/2026 (42 days ago)
Milo was fabulous and polite best service ever.
levorn a Hixson, Tennessee, US
   
Mar/6/2026 (43 days ago)
The attendant answered the questions and was very helpful, explaining the requested information in detail.
pam a US
   
Mar/5/2026 (44 days ago)
Customer did not leave a comment
margo p Thompson, US
   
Mar/5/2026 (44 days ago)
Quick response, thank you
kelly r US
   
Mar/3/2026 (46 days ago)
Customer did not leave a comment
mindy s Hammond, Indiana, US
   
Mar/2/2026 (47 days ago)
Customer did not leave a comment
amy Decatur, Texas, US
   
Mar/2/2026 (47 days ago)
Customer did not leave a comment
sue US
   
Feb/27/2026 (50 days ago)
Customer did not leave a comment
lois c Norfolk, Virginia, US
   
Feb/26/2026 (51 days ago)
Received a helpful response.
gail g Colorado Springs, US
   
Feb/26/2026 (51 days ago)
Customer did not leave a comment
renee h US
   
Feb/25/2026 (52 days ago)
Customer did not leave a comment
kimberly t US
   
Feb/25/2026 (52 days ago)
Customer did not leave a comment
shihara f Colorado Springs, US
   
Feb/24/2026 (53 days ago)
clear and paient
timothy e Hartford, Connecticut, US
   
Feb/24/2026 (53 days ago)
Milo was great
dimitrj c Milan, IT
   
Feb/24/2026 (53 days ago)
Outstanding support.
dimitrj c Milan, IT
   
Feb/24/2026 (53 days ago)
Customer did not leave a comment
allan j Fort Worth, Texas, US
   
Feb/23/2026 (54 days ago)
Customer did not leave a comment
angel US
   
Feb/23/2026 (54 days ago)
my questions were answered and received good information.
theresa d US
   
Feb/22/2026 (55 days ago)
Quick response and helpful information
robert l US
   
Feb/21/2026 (56 days ago)
Customer did not leave a comment
susan k San Jose, California, US
   
Feb/20/2026 (57 days ago)
Customer did not leave a comment
kevin l Mexico City, MX
   
Feb/20/2026 (57 days ago)
Customer did not leave a comment
sue US
   
Feb/20/2026 (57 days ago)
Customer did not leave a comment
sarah w Black Mountain, US
   
Feb/19/2026 (58 days ago)
Milo was super!
jane f Rosemount, Minnesota, US
   
Feb/18/2026 (59 days ago)
Customer did not leave a comment
paul w Sheffield, GB
   
Feb/18/2026 (59 days ago)
she responded quickly to the questions asked
jane Bunnell, Florida, US
   
Feb/18/2026 (59 days ago)
Izzy was very informative and provided information that I was not aware of.
lindsay Springdale, Arkansas, US
   
Feb/17/2026 (60 days ago)
The agent was very helpful, but the problem is with your website. It does not sort excursions for specific ship itineraries. When I enter my sailing info it gives me excursions that start before my ship docs and only offers one available time. It is not helpful to view excursions that I cannot take.
anna US
   
Feb/17/2026 (60 days ago)
Customer did not leave a comment
kellee f US
   
Feb/16/2026 (61 days ago)
I'm so pleased that we were able to answer my questions via chat because I try not to make personal calls when I'm at work. thank you
jodi US
   
Feb/16/2026 (61 days ago)
Customer did not leave a comment
dave m US
   
Feb/15/2026 (62 days ago)
Customer did not leave a comment
stephane Québec, Quebec, CA
   
Feb/15/2026 (62 days ago)
Customer did not leave a comment
benson San Pedro Sula, HN
   
Feb/14/2026 (63 days ago)
Customer did not leave a comment
dee d Dallas, Texas, US
   
Feb/13/2026 (64 days ago)
Customer did not leave a comment
barbara s US
   
Feb/11/2026 (66 days ago)
Customer did not leave a comment
nicole US
   
Feb/11/2026 (66 days ago)
Customer did not leave a comment
john m Amherst, Nova Scotia, CA
   
Feb/11/2026 (66 days ago)
Customer did not leave a comment
nicole US
   
Feb/10/2026 (67 days ago)
Customer did not leave a comment
maxime US
   
Feb/10/2026 (67 days ago)
Customer did not leave a comment
alicia St Louis, Missouri, US
   
Feb/9/2026 (68 days ago)
Customer did not leave a comment