Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Rose Garza
Yesterday
“sunny was very prompt & super helpful”
★★★★★ LINDA MOWRY
Yesterday
“Fast and efficient”
★★★★★ Derek Carswell
Yesterday
“Top assistance from Karla”
★★★★★ Sherry
2 days ago
“Great experience with agent!”
★★★★★ Tom
3 days ago
“Karla was very helpful”
★★★★★ ron
5 days ago
“agent very quick and knowledgeable”
★★★★★ Linda Matlock
6 days ago
“Questions were answered very quickly, and I found out everything I asked and more.”
★★★★★ michelle
7 days ago
“agent was helpful in answering the questions i needed”
★★★★★ Teresa Dennis
9 days ago
“Eduardo answered all of my questions and located my lost shopping cart within minutes.”
★★★★★ Viv
10 days ago
“They were knowledgeable and super friendly.”
★★★★★ Corey
11 days ago
“He answered all my questions quickly”
★★★★★ Jill
13 days ago
“it isn't her fault she didn't know if they all accept credit cards or not”
★★★★★ Jennifer St clair
13 days ago
“Put my mind to ease”
★★★★★ Linda Nichols
14 days ago
“Your company is so easy to do business with.”
★★★★★ Jim
14 days ago
“The agent was very knowlegeable.and hellpful.”
★★★★★ Artie
15 days ago
“Quick and easy!”
★★★★★ Judy
16 days ago
“Eduardo was very helpful and patient with me”
★★★★★ Michael Hance
17 days ago
“Great customer support!!!”
★★★★★ Shayna
19 days ago
“2 Questions were resolved quickly with no issues, thanks for the easy process- looking forward to our January excursion!”
★★★★★ Rebecca Fletcher
20 days ago
“Thank you.”
★★★★★ Jan Lambert
22 days ago
“The chat support was very easy and quick to answer my question.”
★★★★★ Vanessa
23 days ago
“Eduardo was very knowledgeable and helpful.”
★★★★★ trina
24 days ago
“really patient, courteous and explained in details all my questions”
★★★★★ Kellee
27 days ago
“Quick response and helpful information to help make decisions.”
★★★★★ Chris Bailey
28 days ago
“Very helpful in answering my concerns”
★★★★★ kathy kivi
30 days ago
“Had a contact error and was fixed immediately”
★★★★★ Percy Lewis
30 days ago
“quick response and straightforward”
★★★★★ Lynne
31 days ago
“Good information and answered all my questions.”
★★★★★ Joseph Motyleski
31 days ago
“Well when I first started it said my ship was going from seattle but the rep gave me all the excursion links
did a great job”
★★★★★ Sean marshall
32 days ago
“Quick and accurate”
★★★★★ Biljana
32 days ago
“Kind and quick”
★★★★★ Tina
34 days ago
“Really gave no info. Asked if I checked out the website”
★★★★★ jon
34 days ago
“Karla was excellent, and what she didn't know she is finding out and sending me the information.”
★★★★★ denise Fitzgerald
35 days ago
“Sunny was helpful and answered all my questions.”
★★★★★ Danielle
36 days ago
“so easy, finished all my questions before NCL even answered the phone!”
★★★★★ Gay
36 days ago
“He gave me the time zones differences, which I had forgotten about”
★★★★★ Lily
37 days ago
“quick and easy”
★★★★★ Sheri
38 days ago
“Eduardo was very pleasant and quickly obtained the information we needed.”
★★★★★ maria
40 days ago
“every question and doubt we had was met to standards. great team.”
★★★★★ Dina
41 days ago
“Took a few minutes for an answer, but Eduardo was able to answer my questions completely.”
★★★★★ Jamie
41 days ago
“Eduardo helped me find the exact excursion I was looking for! Thanks!”
★★★★★ Kelcey
42 days ago
“Karla was very helpful and answered all my questions quickly. I was able to go ahead and book my excursions after speaking with her.”
★★★★★ Kimberly
42 days ago
“Karla is very professional and knowledgeable of the policies.”
★★★★★ Suzanne
43 days ago
“Got a response and answered question quickly.”
★★★★★ Sue
44 days ago
“Karla is always fantastically helpful!!!!”
★★★★★ Denise Kirby
45 days ago
“Eduardo was very helpful and went out his way to help us”
★★★★★ Jennifer Search
45 days ago
“all my questions were answered quickly”
★★★★★ Deborah
45 days ago
“this live chat was very helpful.”
★★★★★ Beth
46 days ago
“Sunny was super helpful. I totally appreciated her assistance.”
★★★★★ Maryland Smith
49 days ago
“quick reply”
★★★★★ Andrew Baird
49 days ago
“Quick and helpfull”
★★★★★ Renard Nobles
Yesterday
“My tour was already full, but the agent let me know and assisted me with the refund.”
★★★★★ Louise
Yesterday
“Very quick response with live chat and answered all my questions and explained everything very well”
★★★★★ Juan
Yesterday
“very helpful”
★★★★★ Jerry
2 days ago
“all questions answered”
★★★★★ Heather
3 days ago
“Just needed confirmation on something and Sunny was quick to respond and clarify for me. Great job!”
★★★★★ Melissa
6 days ago
“Karla was very helpful”
★★★★★ Tammy
7 days ago
“Milo is very informative.”
★★★★★ Kay Woods
9 days ago
“Found out everything I wanted to know and quickly”
★★★★★ Sarah Bryson
10 days ago
“I received excellent customer service from Karla as she assisted me with last minute travel plans related to my group”
★★★★★ Rhonda L Cummings
11 days ago
“Milo was great! Thank you”
★★★★★ jodi rice
13 days ago
“I had to cancel and the cancellation process was as easy as the ordering process. Thank you.”
★★★★★ Tom
13 days ago
“nice and friendly”
★★★★★ Jose Flores
14 days ago
“Attentive and knowledgeable”
★★★★★ RICHARD
14 days ago
“OUT STANDING CHAT SERVICE!!”
★★★★★ Jennifer St clair
15 days ago
“Finally found right web site to book my excursion yall wer patient freindly an personable!! Winner for us!”
★★★★★ Maritza
15 days ago
“he was honest, very helpful”
★★★★★ Lana
17 days ago
“Not your fault my ship doesn't have the right time for me to get the excursion I want boo hoo LOL”
★★★★★ Gregg
19 days ago
“Eduardo gave me exactly the information I needed.”
★★★★★ Kirk
19 days ago
“Very helpful”
★★★★★ Carl
21 days ago
“Got fast information”
★★★★★ Hope Becker
22 days ago
“Very helpful and knowledgeable.”
★★★★★ Deborah
24 days ago
“Shore excursioneer is a wonder place to book excursions. The staff is the best and there has never been a problem with booking or canceling. Thank you .”
★★★★★ Rebecca Fletcher
27 days ago
“Always outstanding! Thank you!”
★★★★★ Donna Reffitt
27 days ago
“great customer service”
★★★★★ Rebecca Fletcher
29 days ago
“GREAT help... Thanks Milo!”
★★★★★ Monica
30 days ago
“Agent had good communication and was very helpful”
★★★★★ Angela Cody
30 days ago
“Karla was so helpful !”
★★★★★ PATRICIA CHAPPEL
31 days ago
“PROFESSIONAL AND QUICK RESPONSE”
★★★★★ Lynne
31 days ago
“Milo was prompt and answered all our questions. Thank you.”
★★★★★ darlene
32 days ago
“I was sad they couldnt accomadate our arrival time.”
★★★★★ Michael A Coffey
33 days ago
“Karla was awesome!”
★★★★★ Kelly Simmons
34 days ago
“they called me and immediately fixed the problem”
★★★★★ Kristy Cook
35 days ago
“Karla was very helpful and quick with her her responses.”
★★★★★ Charleena Cousar
36 days ago
“Everything was handled quickly and completely as I requested.”
★★★★★ Michelle
36 days ago
“Accurate information given in a timely manner”
★★★★★ Nana
37 days ago
“Simple direct answers to my questions. Will further investigate this tour on your site, talk with husband and get back to book.”
★★★★★ Supunnee Gotsch
38 days ago
“I entered the wrong date on my excursion and it fixed so quickly to the correct date. Thank you so much. Susie”
★★★★★ Mary
39 days ago
“Got answers I needed”
★★★★★ Sue Amundson
40 days ago
“Karla was quick and was able to answer all my questions.”
★★★★★ Michael
41 days ago
“fast to answer questions and answered all my concerns”
★★★★★ Dennis
41 days ago
“While the answer was not what I was hoping for, it was the information I needed”
★★★★★ Susan
42 days ago
“The agent answered my questions quickly and politely.”
★★★★★ KIMBERLY DIXON
43 days ago
“Eduardo was very informative and provided excellent customer service and professionalism.”
★★★★★ lauren
44 days ago
“My problem was not solved and there was no attempt to solve the problem. I was denied approval for a tour because the operator has the wrong cruise itinerary. I called MSC and confirmed our docking times and sent screen shot photos of our itinerary to confirm our docking times and the operator and shore excursioneer will still not help to get my tour order completed.”
★★★★★ Sue Amundson
44 days ago
“Sunny, was quick and provide the information I requested.”
★★★★★ sherry
45 days ago
“everything the support person was outstanding and handled extremely quickly.”
★★★★★ Deborah
45 days ago
“wonderful system.”
★★★★★ steve
45 days ago
“Milo was able to cancel my excursions quickly. Cruise cancelled because of hurricane. Next time!”
★★★★★ Sanita
47 days ago
“Milo was so helpful and knowledge. Thanks Milo!”
★★★★★ Tracy
49 days ago
“First time using this site. Very impressed with the quick answers, and they were very knowledgeable!”
★★★★★ urtney Pfeifee
49 days ago
“Quick, easy and answered each question I had!”