Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



Eric
Yesterday
Quick and easy
Claudia
2 days ago
Very fast and useful answers!
Cindi
2 days ago
Quick responses late on a friday night. Eduardo was very helpful
Thyira Hurlston
3 days ago
QUICK RESPONSE AND VERY PROFESIONAL.
jade
3 days ago
great info very friendly helped me find something that worked for all of us
Debra Rubin
5 days ago
Perfect and quick answers to my question
David Wolodkiewicz
6 days ago
It was awesome service!!
Ron
6 days ago
The support was great, the fact that the place would not have a maximum number of guest is what I did not like
Stacy
8 days ago
Great response time and very knowledgeable
Cleo
9 days ago
Eduardo provided the answers I needed in a timely manner!
Emily
10 days ago
Because they are always helpful and provide great information
Joe
10 days ago
Quick and accurate response
Erleen
11 days ago
Eduardo provided a GREAT service. Excellent response time and he searched for alternatives to fit what we are looking for,
Sehra Terrill
11 days ago
Answered every question I had.
Elisa Campos
13 days ago
Easy to use
Cheryl
13 days ago
Clarified my confusion concerning two different tours.
cindy
13 days ago
very helpful and quick response
Wanda Patterson
16 days ago
I did not have any issues!
Stephanie
16 days ago
Very quick polite responses!
Jeremy Abrams
17 days ago
Sunny is awesome!
Tony
17 days ago
Very helpful and fast response
Jennifer Diaz
18 days ago
quick question quick answer
aubrey
18 days ago
outstanding customer service!
John Bilbruck
18 days ago
Clear concise support confirming our reservation.
shan
18 days ago
milo was awesome and had a very quick response time with getting all my questions answered .. thank you milo for all your help
Michael Mack
20 days ago
Got it handled right away
Michael chapman
20 days ago
Milo was very helpful. Thank you for the great support
Janet
22 days ago
Gave me all info for the time being until I can research farther
William
24 days ago
All is great. Cant wait for the next excursion I have booked through ShoreExcusioneer. I am getting to be a pro at this.
gerardo
25 days ago
Always nice and easy dealing with you guys!
Rose
27 days ago
She answered all my questions and provided all information requested in a timely manner
Calvin Anthony
27 days ago
Quickly answered my questions and provided additional information to help me with my booking.
Deborah
30 days ago
You are the best. Everything is so easy to use and your excursions are great at a reasonable price.
Jaime Chea
32 days ago
Very nice, all questions responded.
Kristin
33 days ago
Quick, friendly, helpful, and to the point.
Kristina Conste
34 days ago
I have no problems with the agent, but I’m disappointed because I feel like I’m getting the run-around from this agency as a whole. I’m trying to confirm that my excursion has been booked before it becomes overbooked. I’m becoming increasingly frustrated with this agency.
Carol
34 days ago
Very nice pleasant and prompt service from Milo!
Barb
35 days ago
very easy to use web site and live chat was very helpful
silcomp
36 days ago
Happy
josie kong
36 days ago
good service and response very quick
Eylin
38 days ago
great answer
Ralph
38 days ago
Ease of use and quick response
Sarah
39 days ago
Quick efficient and to the point.
Tina Terrell
40 days ago
I've used shore excursioneer for years, and I've been very pleased with the tours, and the prices offered all over the Caribbean. The only disappointment was that we wanted to do the beginning scuba in St. Marteen, and the time was 10am to 1:30pm and our ship leaves at 2pm. I wish that they offered an earlier time. I'm also a travel advisor, and I have referred many of my clients to your website. I love the chat program.
Mary Hooks
40 days ago
Agent was helpful with my questions
Eduardo
40 days ago
Awesome and quick service!
gerardo
41 days ago
this is the easiest site i have ever worked with. agents are fast and very efficient.
Mohammad Chaudhry
42 days ago
amazing customer service
SHELLY
42 days ago
Sunny was awesome!
Barbara Powhatan what are the additional fee forarker
44 days ago
Nice to work with
Thang
44 days ago
Very fast service and friendly !
Kristin
2 days ago
Thank you!
Joseph Price
2 days ago
Eduardo answered my obscure questions quickly!
Cathy Ann Barksdale
2 days ago
Eduardo patiently answered all my questions about the private jeep options.
Tammy Westbrook
3 days ago
Milo was quick and got me what I needed!
Jason
3 days ago
Answered questions, and was friendly.
Deborah
5 days ago
Shore Excursioneer i the best. Always use this site. Thanks
kathy
6 days ago
the agent was very helpful
Kenneth
7 days ago
Sunny was nice
Ray Lynn
8 days ago
Very helpful and quick to respond
Tiaj
9 days ago
I didnt like my answers...I am purchasing two excursions and I want a discount. Very simple!
Cassandra
10 days ago
easy, quick, and useful. Thank you.
Amy
10 days ago
Karla was great. Quick responses and answered all my questions.
Christy
11 days ago
Eduardo was very helpful.
Gabrielle
12 days ago
Just because I did not like the answer does not mean she didn't answer me correctly, promptly and politely. Thank you.
Anthony
13 days ago
Good, honest service.
Darla
13 days ago
Eduardo was so helpful, patient, and kind
Rip
16 days ago
was all good, precise and timely information.Answered my questionsperfectly!
Stephanie
16 days ago
Very helpful, fast response.
Crystal
16 days ago
Very knowledgeable and quick response!
Hien
17 days ago
quick chat startup. quick answers, within 10 - 15 seconds.
John
17 days ago
Helpful support
Cecilia
18 days ago
Very helpful
heidi
18 days ago
milo was great
Annie
18 days ago
Prompt and effective reply to my questions.
Allana
19 days ago
Friendly, helpful.
Vicky
20 days ago
Everything went very smoothy and he reassured me and answered my questions quickly and professionally.
Linda Nuckles
21 days ago
Karla was very helpful!
Patricia Rogers
23 days ago
Fast, easy and helpful resolution to my issue.
Judy
25 days ago
I received clarification on all the quetions I asked
Pat
26 days ago
Sad to not get the excursion we wanted! Sunny answered quickly and credited my account.
Yanira
27 days ago
Very simple and fast! Eduardo was great!
Hannah
30 days ago
She took her time to understand what I was looking for...and was very patient with this grandma...hehe
Katy Allard
31 days ago
Sunny was friendly & efficient.
barry
32 days ago
The service was quick and my question was answered quickly!
Leah
33 days ago
Even though what I am looking for is not offered the agent wal pleasant. Please add golf excursions, this is such a hard thing to find.
Heather Petit
34 days ago
I have never had anything but wonderful customer service from Shore Excursioneer. I am a pleased customer.
Andre boucher
35 days ago
Sunny was awesome
Friendly and quick
Excellent!
Michele Inskeep
36 days ago
quick and easy response
Kristina
36 days ago
Karina was so helpful! I asked her about booking a tour and she immediately reached out to the tour operator and was able to give me a direct response. Karina made my booking experience as stress-free as possible.
Elias
37 days ago
Karla was great. Cleared up a question I had quickly
Kaitlynn Carter
38 days ago
Quick and helpful!!!
Linda
38 days ago
Very helpful!
carla hall
39 days ago
Karla was very helpful, even suggested an additional option. answered all my questions.
Roger McQuillen
40 days ago
Got what I needed quickly and completely.
Sophie
40 days ago
The support was okay. They answered my questions, but the answers aren't what I was hoping to hear.
Randy
40 days ago
No problems
Stacy
41 days ago
great jobvery efficient
Dana Engelby
42 days ago
The agent was very helpful
Kim
43 days ago
This is a great way to get quick questions answered.
James Marzoni
44 days ago
The rep was fast, clear and the help was perfect
Michael Magat
45 days ago
Helpful