Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



Sandra K Jackson
20 days ago
I love Shoreexcursioneer and will always use them for our fun when traveling.
Dayma Dawson
21 days ago
Quick resolution.
Faith
22 days ago
Sunny was awesome
martin
23 days ago
Thank you very much.
Justin wenich
23 days ago
Milo was very helpful and great
Cynthia Scarcelli
24 days ago
In this uncertain time, we are not able to travel. The person helping me was very understanding. I appreciate that so much.
Gary Hebert
24 days ago
They handled the request quickly and efficiently.
malinda
25 days ago
Fast, clear, professional responses. Thank you again
Vicky Morris
25 days ago
We have and will continue to use and refer your services.
Conrad Cruze
25 days ago
Great support. Efficient, professional & courteous.
Lisa
25 days ago
Everything went very smoothly and they were very helpful
Tim Baity
26 days ago
Took care of my issue quickly
Faith
26 days ago
I was answered promptly and the cancellation was taken care of in a satisfactory way. I will definitely be using this site again to book shore excursions! Thank you!
Mikki sellers
26 days ago
Quick and easy to use
Ronda
26 days ago
Lia was very kind, quick to answer my questions and took care of my need is a very short amount of time.
Emily
27 days ago
We appreciate being able to cancel our excursion due to the ship not allowing us to board (coronavirus). We will definitely use this site again!
Martin Alvarez
27 days ago
Milo is AWESOME
Brittney Jacobs
27 days ago
Milo was very helpful and really nice
NIlton
27 days ago
Quick response and easy transaction. That's the way to do it! (Will certainly do business again.)
Lisa Carter
27 days ago
I need to get a refund for excursions due to our cruise being canceled and the agent was wonderful and very easy to take care of.
George Anderson
27 days ago
in this crazy time the agent has been the first person to help us quickly.
Nicole
28 days ago
Sunny was great!
Michelle
28 days ago
Although I was not able to get the shore excursion from Catania, the agent was very helpful and answered my questions quickly.
Irena Bukovac
28 days ago
Everything was great and super easy. Lia was more than helpful. Thanks again.
Paul Millard
28 days ago
Very quick and resolved
Rickey Comer
28 days ago
Quick and helpful!
Johanna
29 days ago
excellent service!
Henk-jan
30 days ago
Friendly, fast, and to the point assistance.
yvette
31 days ago
Great source to use when have questions. i didnt have to make a phone call
Louis Pedrini
31 days ago
I spoke with Karla and she was extremely helpful.
Barbara King
31 days ago
Very helpful
Michael W Criddle
32 days ago
Super easy. I had to cancel a booking and it was so quick and without hassle.
Lindsey James
35 days ago
Sunny was awesome and very quick to answer all my questions.
Pam Brais
35 days ago
Your agent was fast and very informative.
Jessica
35 days ago
Very easy to talk to, and quickly and professionally answered my questions :)
Jana Edwards
35 days ago
Sunny was fabulous and answered all my questions.
Brittany Westbrook
36 days ago
As always, they are great in helping with anything that you need!
Andrea Pletcher
36 days ago
I am very satisfied with the service I have received. Outstanding
PAMELA GORDON
37 days ago
She knew exactly what we needed and was able to tell us how to fix it. This is our second cruise where we have used your company and will continue to book our excursions with you.Thanks
Patricia lantz
38 days ago
Karla was very professional and had all the info I needed to solve my problem.
James Ellington
39 days ago
Agent was able to address my concerns
MICHAEL GRIFFITH
39 days ago
helpful!! took care of situation and answered my concern..
Mario Costantino
39 days ago
Sunny was prompt and excellent
Joe Alfred
40 days ago
It has been a very good experience dealing with shore excursioneer. I feel confident of your services.
Glenda
41 days ago
Fast response with all the information I needed.
Sherry L Blackham
42 days ago
Very polite, had a lot of knowledge. Encouraged to chat at any time if I had any more questions.
Rhoni Hamel
43 days ago
Karla went WAY above & beyond.
PLEASE thank her for me again!
Betty Upman
43 days ago
Kayla was very helpful and respectful in every way. I really highly recommend her for her professionalism and handling problems, Before I retired I was a Customer Service Manager and Kayla would have been the type of employee I would have loved to have had working for me.
Kristi
44 days ago
Sunny was prompt in her answers.
Zoe Krakowski
44 days ago
Good customer service.
Virginia Brown
44 days ago
Provide me with all the information I needed
Laura Steele
21 days ago
Simple and fast- THanks Karina!
Daryl W Cooper Sr
22 days ago
She was very helpful
Lisa brandon
23 days ago
Quick and easy!
Shayna Friedman
23 days ago
Easy to deal with to get refund during this crisis
Justin wenich
23 days ago
Milo was great !
Kerry
24 days ago
In this crazy time (Coronavirus) the cancellation of our excursions could not have been easier. No penalties, super efficient on line chat. I would not hesitate to use Shore Excursioneer again and would recommend it to anyone who is planning a cruise!
Savanna Hawkins
24 days ago
Thank you all for being so helpful! Bless you all during this tough time!
Brian Huberty
25 days ago
You have been the best company I have dealt with in cancelling our vacation. I will most definitely use your company and make sure others do as well.
Les Chipman
25 days ago
very quick
Ben
25 days ago
Customer service was a priority from beginning to end. What a pleasure to work with ShoreExcursioneer
andrea stanley
25 days ago
Each time I've had a change, the agent has gone above and beyond to help. Super helpful and amazing to work with. Thanks!
Edgar Perez
26 days ago
Excellent service
Troy Hutchinson
26 days ago
Very Quick, convenient and professional. Great Customer Service and I will be back.
Angela Maas
26 days ago
Very kind and helpful
Louis Pedrini
27 days ago
Milo was a great help
Jessica
27 days ago
Was so easy to cancel. Hate to cancel but with the new health advisory we are unable to cruise. Thank you for understanding and making it easy.
Catie Garrison
27 days ago
Milo was awesome and helped me perfectly and quickly.
Bryan
27 days ago
Agent was very helpful
Ranae
27 days ago
The person I was chatting with was very helpful and answered all of my questions. Thank you!
Ranae
27 days ago
Karla was a great help! Thank you!
Ranae
27 days ago
Karla has done an excellent job!
Nicole
28 days ago
Sunny was awesome!
misti
28 days ago
Thank you, Sunny!
Wade
28 days ago
My cruise was cancelled and they gave me my money back quickly.
julie
28 days ago
didn't expect to have full-service after asking the question \"how do I cancel\" - very pleased it was done for me and done quickly - I just needed to provide my order number - great service
Michael Podebry
29 days ago
A great website, always top notch service
Todd tucker
29 days ago
Easiest cancellation thanks so much
Stacy Martucci
30 days ago
Quick, efficient hassle free friendly response
Terrance Liddile
31 days ago
Service was great and all my questions were answered.
Stephanie Smith
31 days ago
So disappointed but we had to cancel. Very glad you have a great cancellation policy. She was so quick and helpful!
Lakendrel
32 days ago
Very patient and answered all of my questions again!
Nancy
33 days ago
Answer to my question came very quickly and agent explained completely
Crystal Jynell Lehmann
35 days ago
Very efficient and helpful!!
Jeni
35 days ago
Quick, helpful and easy.
heather
35 days ago
quick service!
Bobby Houston
35 days ago
exact information I needed.
Martin Alvarez
36 days ago
Agent was awesome.. MILO made our day by helping us
Heather
37 days ago
Great support
ken
37 days ago
will definitely call back once I get a head count for the beach club.. Lia was great!!
Lisa
38 days ago
The agent answered all my questions and was very knowledgeable and courteous.
Dustin
39 days ago
Sunny was amazing
Sunny answered all of my questions quickly and accurately.
Kristin
39 days ago
The agent gave me a link and answered my questions regarding which tour would be best.
Brandy Williams
39 days ago
Sunny was excellent and answered all of my questions
Cheryl
41 days ago
Karla was very helpful and answered all of my questions. She is an asset to your company!
Stephanie
42 days ago
One small issue , while using my iPad it was difficult to navigate the page with the chat box on the page at the same time . Overall great prices and good service
Gail shaver
42 days ago
Quick and easy
REY LOS DE LOS SANTOS
43 days ago
Karla resolved my issue fast and easy.
Jen
44 days ago
great support ad quick response. thank you
Zoe Krakowski
44 days ago
My problem was taken care of promptly and to my satisfaction. Sunny was very courteous.
Matt Harris
44 days ago
She was so helpful and sent me a link to the excursion I had been searching for. Very professional
kelly
45 days ago
quick & easy answers