Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Toni
Yesterday
“”
★★★★★ Lynn
Yesterday
“Non issue resolved quickly. Milo wa vert efficient.”
★★★★★ marilyn
2 days ago
“agent was knowledgable and helpful”
★★★★★ Kari Regan
3 days ago
“Milo was awesome in answering my question promptly. The booking was a tad confusing (I wasn't sure if I needed to choose 2 or 4 participants for the double riding parasailing excursion for 4 people), but he walked me through it.”
★★★★★ Don
3 days ago
“Thanks. Great service and answers”
★★★★★ Sue Padilla
4 days ago
“Eduardo was great”
★★★★★ mary
5 days ago
“excellent”
★★★★★ Pamela Higgins
5 days ago
“It was fast and let me make arrangements for what I needed elsewhere.”
★★★★★ April Pilsch
6 days ago
“Friendly”
★★★★★ Charlee
6 days ago
“Never have any issues from anyone here!!! And the chat option is SOOOOOOOOOOO easy to use!!!”
★★★★★ Marcy
7 days ago
“Very prompt and courteous answer.”
★★★★★ mariah
7 days ago
“very helpful and informative”
★★★★★ Dan Hamann
7 days ago
“awesome experience, one of the best chat services I have ever used.”
★★★★★ Julie A Mains
8 days ago
“Very quick response.”
★★★★★ margaret murphy
8 days ago
“Milo the agent was very helpful, responded quickly & sorted out an issue that I couldn't see which was complicating a booking that I was attempting to make. He also clarified a question I had about pickup times for an excursion.I highly rate his efficient service”
★★★★★ Alexa
9 days ago
“Susana was very Helpful!”
★★★★★ Praveen Subbarao
9 days ago
“Karla was excellent brief to point with good options. - Praveen”
★★★★★ Ashley
9 days ago
“Fast help!”
★★★★★ Perry Ciraulo
9 days ago
“Karla was extremely helpful and sent me another conformation.”
★★★★★ Kelly
10 days ago
“All my questions were answered and very quickly.”
★★★★★ Tamela Beam
11 days ago
“Very helpful!”
★★★★★ Gerald Gordon
11 days ago
“Quick easy service.”
★★★★★ Donna
12 days ago
“Fast information and very informative”
★★★★★ ARNOLD OLENDER
12 days ago
“fast and simple”
★★★★★ richard
12 days ago
“Agent was fast and gave concise answers to the questions.”
★★★★★ Deya Kent
13 days ago
“Very easy process! Thank you”
★★★★★ Kathleen
14 days ago
“Susana was professional, responsive and informative. Thank yoiu.”
★★★★★ Matt
14 days ago
“Karla did a fantastic job cancelling our excursion. She was very polite, professional, and helped us quite quickly. Two thumbs up!”
★★★★★ Connie Moody
14 days ago
“I asked questions about a specific departure and received immediate response.”
★★★★★ Krissy
15 days ago
“Excellent quick service!!”
★★★★★ SCHURINK
16 days ago
“verry good”
★★★★★ Karen
16 days ago
“because Karla was wonderful”
★★★★★ Dolores Snyder
17 days ago
“This is a great company, and customer service is the best. I have used ShoreExcursioneer several times and have never had a bad experience.”
★★★★★ Jane Thompson
17 days ago
“I booked the wrong day and Milo fixed it immediately!”
★★★★★ norma
19 days ago
“always go beyond means of helping and fast also”
★★★★★ Yvonne
19 days ago
“Didn't take long to connect to agent & he answered all my questions
”
★★★★★ Russell
19 days ago
“straight to the point!”
★★★★★ Michael D.
20 days ago
“Thanks, Susana was nice, clear, and seemed to care that I got the answers to my questions.”
★★★★★ Shane Bowling
20 days ago
“Very helpful”
★★★★★ Chris Solet
21 days ago
“Quick response and answered my questions
”
★★★★★ Angie Dart
22 days ago
“Fast answers”
★★★★★ percy
22 days ago
“Susana responded quickly with reliable and straight forward information. Greatly appreciated.”
★★★★★ Christine
22 days ago
“Immediate chat, understood my question, followed up right away, and solved my issue.”
★★★★★ Felisha
23 days ago
“prompt responses”
★★★★★ Michael
24 days ago
“Fast answer and easy to use”
★★★★★ Justin Shanda
25 days ago
“From the initial internet search, to the booking the initial process was fast an easy. Unfortunately the weather didn’t cooperate and we ultimately had to cancel the excursion. It was a quick and easy chat with a very helpful operate to complete the cancellation.”
★★★★★ Steve
26 days ago
“Perfect response ”
★★★★★ Mindy
27 days ago
“Great experience on past cruise and all questions were answered”
★★★★★ Marsha
27 days ago
“Karla was very helpful. And I will be asking more questions soon.”
★★★★★ Todd
28 days ago
“Checked for confirmation on an excursion that I did not receive an e-mail for. Confirmed a second excursion is available, but just has not been confirmed yet. Very prompt answers, and very polite”
★★★★★ Angie
28 days ago
“Have used this company twice and have been very pleased with the online help, the excursions and all people involved!”
★★★★★ Sari
Yesterday
“He was quick, polite, informative, and exceptionally helpful.”
★★★★★ Diana
2 days ago
“Karla was great!!”
★★★★★ Rosalie
2 days ago
“She answered all my questions”
★★★★★ Gina Cater
3 days ago
“Prompt answers, thanks so much”
★★★★★ Toya
3 days ago
“My issue was handled properly and quickly. Great job”
★★★★★ Michael Beals
4 days ago
“Great support thank you”
★★★★★ Denise
5 days ago
“Susanna was amazing!”
★★★★★ Brian
5 days ago
“answered all my questions quickly, thank you Karla”
★★★★★ Anthony
6 days ago
“Eduardo was great!”
★★★★★ Teresa Victor
6 days ago
“We had to cancel one of our excursions 3 days before our cruise and they were so accommodating! Absolutely no problem at all. Best prices, easily the best company to work with. I don’t think I’ll ever use another company.”
★★★★★ Colleen Barnes-Scrive
7 days ago
“Susana was polite, efficient, and helpful.”
★★★★★ Ashley (again)
7 days ago
“Again, very kind souls working for this place. I am very pleased with the kindness shown.”
★★★★★ Ashley (again)
7 days ago
“She never seemed to get perturbed by the many questions I had. I am brand new to this and she treated me kindly and wasn't impatient. She answered all questions to my satisfaction. If only everyone was as nice as she was, the world would be a better place.”
★★★★★ mackenzie bazian
8 days ago
“Quick, easy, & friendly!!”
★★★★★ Marilyn DeVille
9 days ago
“Susana is working hard to see if this tour is going to be available for me to take again. I enjoyed it the last time and I would like to share the experience with my friend who is on the cruise with me.”
★★★★★ Bruce Harris
9 days ago
“Accidentaly booked double excersions and they immediatly called to correct it.”
★★★★★ christina
9 days ago
“Kayla was very helpful”
★★★★★ Paul
9 days ago
“Very speedy and prompt service”
★★★★★ Katelyn
10 days ago
“Milo was very helpful, quick, informative, and resolved my problem, thank you Milo! :)”
★★★★★ Marco Solano
11 days ago
“Quick, friendly and accommodating”
★★★★★ Tina
11 days ago
“Great company to work with. Always very helpful.”
★★★★★ Nicole
11 days ago
“Everything was great!”
★★★★★ carolyn hoaster
12 days ago
“quick and easy.”
★★★★★ DAN COLUCCI
12 days ago
“Very quick and polite answers”
★★★★★ Nicole Miller
13 days ago
“Eduardo made this simple! 👍👍👍”
★★★★★ Booskorn
14 days ago
“Susana is greatband help put me at ease”
★★★★★ Barb
14 days ago
“Very helpful, and given answers to all questions”
★★★★★ Booskorn camvan
14 days ago
“Karla is also wonderful. Love the customer service experience. Thank you for making it easier for us.”
★★★★★ stacy
14 days ago
“very good customer service i enjoyed speaking to karla.”
★★★★★ Steve Snyder
15 days ago
“It is nice to have someone who is familiar with the service assisting when making a reservation.”
★★★★★ Joe Melia
16 days ago
“Susana quickly signed on the chat room,found our customer order number and responded with brief replies.”
★★★★★ Cathy
17 days ago
“Answered all of my questions. Thank you.”
★★★★★ Kim
17 days ago
“Convenient ,useful and reassuring when I needed it”
★★★★★ lucy
19 days ago
“agent was curteous and helpfull with great suggestions”
★★★★★ Melenski Patterson
19 days ago
“Karla was great and able to answer my question in a professional matter!!”
★★★★★ Russell
19 days ago
“Eduardo is very helpful, asked info and answered quickly. Made sure i would make it back to ship in time”
★★★★★ JENNIFER HALE
20 days ago
“fast and efficient, great service”
★★★★★ Dain Childers
20 days ago
“Susana was very skilled at what she does and gave me very precise answers and explained the best she could on some questions I ask her that pertained to where the ship docked etc.”
★★★★★ Angie
21 days ago
“Great customer service answered all my questions.”
★★★★★ Keith
22 days ago
“The agent was very helpful and answered all my questions”
★★★★★ Laurie
22 days ago
“The agent was wonderful
i needed the agent because the site was confusing to add a second excursion”
★★★★★ Utz Pansegrau
22 days ago
“very professional”
★★★★★ James Brudz
23 days ago
“Eduardo was very attentive to my family's needs.”
★★★★★ James
23 days ago
“Great Service”
★★★★★ Deborah
25 days ago
“Susana was very helpful in answering all my questions. Thanks
”
★★★★★ Sara
26 days ago
“Susana was helpful and professional! THANK YOU TO HER!!!”
★★★★★ Traci Freeman gaunt
26 days ago
“Very quick and realistic not just trying to get something booked. Thanks”
★★★★★ MArcia
27 days ago
“Karla answered all our questions and is sending us a copy of the chat so we can communicate with our other travlers. Very Helpful”
★★★★★ Glenn
28 days ago
“Very quick response and my issue was handled immediately.”
★★★★★ Catrin Bloch
28 days ago
“Everything was fine. Thank you!”
★★★★★ Carol
28 days ago
“I couldn't figure out how to resolve my issue & they were able to get it fixed in no time! With very little effort from me. ”

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