Shore Excursioneer Live Help Customer Reviews

Our Live Chat feature allows customers to quickly interact with our Shore Excursion booking specialists for any assistance required. We continuously monitor the performance and customer satisfaction provided in order to constantly improve our services. We at Shore Excursioneer are happy to share those Online Live Chat booking service reviews with you. Happy shore excursions shopping!



★★★★★ Bill
4 days ago
“Quick questions answered instantly

Thank you Sunny”
★★★★★ Victor Bohnert
4 days ago
“I was able to chat with an agent, get answer and book...all while on a plane!”
★★★★★ Jan
5 days ago
“Easy website to use”
★★★★★ Nicki Hammell
5 days ago
“Quick and so easy.”
★★★★★ Kenneth
7 days ago
“Very easy and quick response.”
★★★★★ Kathy
8 days ago
“question answered”
★★★★★ Gary Henschel
8 days ago
“She did what I asked...Perfect”
★★★★★ Carol
8 days ago
“Informative, answered my questions.”
★★★★★ Gail Klepper
9 days ago
“This agent was responsive and very helpful”
★★★★★ Shelia
10 days ago
“Quickly and efficiently took care of my problem.”
★★★★★ Dolores Lopez
11 days ago
“Sunny game me all the information I needed in a very efficient way. Thanks Sunny!”
★★★★★ Kristine M Demiter
11 days ago
“Great customer service!”
★★★★★ Cody Howe
12 days ago
“Karla was excellent, she answered my questions quickly and was very helpful”
★★★★★ Mary Sullivan
12 days ago
“Great. Milo was the agent.”
★★★★★ Tony Ryan
13 days ago
“just inquiring at this time but will be booking in next 24 hours.”
★★★★★ Jennifer Dziuk
14 days ago
“Milo did an excellent job answering all my concerns.”
★★★★★ Yoli
14 days ago
“Great customer service”
★★★★★ Cynthia
15 days ago
“I was very satisfied with how your cart was set up...The person i chat with, answer my question with in minutes...So pleaseed with the service”
★★★★★ Cindy Avery
15 days ago
“I chatted with Sunny. All of my questions were answered quickly and professionally. Thank you!”
★★★★★ Walter
16 days ago
“Great experience - thanks!”
★★★★★ A. Farr
16 days ago
“Very helpful.”
★★★★★ Beni Ann Barfield
17 days ago
“That was very fast help”
★★★★★ Clint Coleman
17 days ago
“Milo was fast and efficient. Appreciated their help”
★★★★★ Penny
18 days ago
“I got the info I needed”
★★★★★ Jenny
18 days ago
“Karla was super helpful in answering my questions!”
★★★★★ Cynthia
20 days ago
“Milo was very helpful.
I'm sorry this trip doesn't fit our needs since we will be in Hopkins”
★★★★★ Jill
20 days ago
“my question was answered quickly and agent milo was very polite.”
★★★★★ pam
20 days ago
“quick, easy and helpful!”
★★★★★ Geri
21 days ago
“All questions answered.”
★★★★★ Glen A Jones
22 days ago
“Very Helpful thank you”
★★★★★ Larry
23 days ago
“Karla was very helpful and thorough”
★★★★★ Susan
24 days ago
“Very quick response, friendly service. I read the same answer in the excursion description, hope the answer is accurate!”
★★★★★ Janna Comrie
27 days ago
“Agent was just perfect!”
★★★★★ Robert
28 days ago
“Agent was unable to get in contact with the company but offered to email back when they get an answer.”
★★★★★ Angela Bailey
30 days ago
“Karla was excellent,”
★★★★★ Cedric
30 days ago
“Great service”
★★★★★ Laura
31 days ago
“Milo was great, thanks!”
★★★★★ Brian Harrington
31 days ago
“I was stressed out when you ship changed port days and you guys made it seamless and were quick to respond. Lia was polite, professional, and pleasant.”
★★★★★ Beverly
32 days ago
“I was able to get everything completed with just one communication !!!”
★★★★★ Douglas Drabik
34 days ago
“quick and direct response”
★★★★★ Jacob
35 days ago
“I rated the support given because it was excellent in every way”
★★★★★ Neesha
36 days ago
“He answered my questions”
★★★★★ Charles Martinez
37 days ago
“Very User Friendly. Quick and Fast Support”
★★★★★ Janice Crowell
37 days ago
“She will try to help me see if we can set up an excursion at a different time, however, I had to press her to do that. I don't know why this excursion is advertised when I searched under my cruise when the excursion leaves 2 hours before my ship arrives! This is not good planning on your website. You have the cruise line itineraries. It should not have even been listed as a possibility if it is not.”
★★★★★ Elles
38 days ago
“Sunny was very friendly end helpfull. Great guy. Thanks Sunny.”
★★★★★ Debbie
40 days ago
“Immediate response”
★★★★★ kristin
40 days ago
“The representative was very helpful and found an even better excursion that I would be interested in! I am looking forward to booking with this company.”
★★★★★ Elzaberh turnbull
43 days ago
“Sonny was awesome and was very quick to answer all my questions.”
★★★★★ Kristi
43 days ago
“Easy to use and answered my questions”
★★★★★ Nathalie Spenard
45 days ago
“Many thanks Karla for your help, very appreciate.
An amazing service! FIVE STARS
Have great Holidays!”
★★★★★ Neisha
46 days ago
“Agent was great and helpful. I am satisfied”
★★★★★ Blair Balzer
4 days ago
“Sunny provided excellent service to quickly answer my questions! Great experience!”
★★★★★ Joshua Norton
4 days ago
“I was able to accomplish what I needed to quickly and efficiently.”
★★★★★ ken
5 days ago
“awesome customer service karla”
★★★★★ josie
5 days ago
“it was a speedy conversation and very helpful”
★★★★★ Anna
7 days ago
“Milo was very helpful, courteous and patient with all of my questions.”
★★★★★ Laura
8 days ago
“Thank you Lia”
★★★★★ Carol
8 days ago
“Chatted with Lia for the second time. Very informative. Better information than rcl.”
★★★★★ Cindy
8 days ago
“Great customer service :)”
★★★★★ Karen Mills
9 days ago
“Fast and accurate answers.”
★★★★★ Martha Mtchedlishvili
10 days ago
“Great customer service!”
★★★★★ Amy Wolford
11 days ago
“They were very helpful and nice.”
★★★★★ Lance turner
12 days ago
“Great Service”
★★★★★ Tony Ryan
12 days ago
“Karla answered all questions i had and any concerns”
★★★★★ Mary Sullivan
12 days ago
“Great. Milo was the agent.”
★★★★★ Carol
13 days ago
“Eazy, peazy process. .”
★★★★★ Jennifer Short
14 days ago
“Milo was great and very helpful!”
★★★★★ Karen
14 days ago
“Karla was very helpful in our decision on our excursion.”
★★★★★ Dave
15 days ago
“Sunny had the right answers and brightened my day.”
★★★★★ Nicki
15 days ago
“Sunny was very helpful and I look forward to corresponding with her via email.”
★★★★★ LAURA
16 days ago
“The lady that helped me was very kind knowing that it was my first cruise assured me I would not be left behind and was very knowledgeable with my questions. I really appreciate her”
★★★★★ Dusty Rhodes
16 days ago
“Lia was quick and thorough answering my question as well as providing additional information related to my question that answered all my questions at once. GREAT SERVICE, thank you!”
★★★★★ Shelia
17 days ago
“PROMPT ANSWERS”
★★★★★ Pamela Marriott
17 days ago
“Very helpful!”
★★★★★ Delea
18 days ago
“Karla is quick and knowledgeable”
★★★★★ glen
19 days ago
“quick and easy... thank you”
★★★★★ MICHAEL MORGEN
20 days ago
“Very fast, responsive and helpful!”
★★★★★ Janna
20 days ago
“Your customer support is fantastic! Great Job!”
★★★★★ Bruce
20 days ago
“Prompt responses to all of my questions.”
★★★★★ Lisa Smith
22 days ago
“Milo was great.. Thanks”
★★★★★ Barb
22 days ago
“quick, friendly & helpful answers”
★★★★★ Kathy L Davis
23 days ago
“fast and quick answer”
★★★★★ Ronald O'Malley
27 days ago
“Easy-to-use”
★★★★★ Geo Carncross
27 days ago
“Great service, thank you!”
★★★★★ Phyllis
28 days ago
“Got the information I needed quickly and was able to book without difficulty.”
★★★★★ Sharon Rose
30 days ago
“Karla helped get me up and running with my profile. Until that I could not see anything on app on phone, Thanks again.”
★★★★★ Glenn McIntyre
30 days ago
“Karla was very attentive and got my reservations changed quickly due to our ship arriving later than the original date.”
★★★★★ JACK
31 days ago
“Fourth time we have used you. Agent was great.”
★★★★★ sharon Rose
31 days ago
“Answered all my questions in a timely manner”
★★★★★ Ashley Watts
33 days ago
“Excellent fast support”
★★★★★ Richard Smith
34 days ago
“My needs were taken care of”
★★★★★ Kelly Burton
35 days ago
“Because Lia was amazing!”
★★★★★ Stephanie
36 days ago
“I'm not tech savey and I was able to ask and was able to handle this sight.”
★★★★★ tara
37 days ago
“A great help!!!”
★★★★★ Luciano
38 days ago
“Sunny was very helpful. Will be visiting in Feb.”
★★★★★ Marc
38 days ago
“Sunny is the best”
★★★★★ Kris Parkes
40 days ago
“Agent was informative and with fast replies. Great!!”
★★★★★ ken
42 days ago
“quickly was able to do what I needed to do.”
★★★★★ Katie Joynson
43 days ago
“Fast accurate service”
★★★★★ Nathalie Spenard
45 days ago
“Thanks Karla and have wonderful Holidays!”
★★★★★ Debra Scully
45 days ago
“Quick and tried hard, when was unable to give an immediate answer agreed an alternative plan. Very helpful”
★★★★★ Linda Nichols
46 days ago
“Superb customer service”